Frequently Asked Questions
Answers to the questions we hear most often about how Jaxorix works, what it covers, and how to get started.
Common questions, answered
If you can't find what you're looking for here, our team is happy to help directly.
What exactly does Jaxorix do?
Jaxorix consolidates your data sources into a single view and applies structured risk and performance models to support longer-term decision-making. It is designed to replace scattered spreadsheets and disconnected tools with one consistent workflow.
Who is Jaxorix built for?
Jaxorix is built for teams and individuals who need to track portfolios, evaluate risk, and make decisions based on consolidated data rather than fragmented reports. It suits both lean teams and larger organisations looking to standardise their process.
How long does it take to get set up?
Most accounts are ready to use shortly after sign-up. Initial setup involves connecting your data sources and configuring the views relevant to your workflow. More complex integrations may take longer depending on the scope of your existing systems.
Can I import data from my existing tools?
Yes. Jaxorix is designed to work alongside your current systems rather than force a full migration on day one. Support for specific formats and sources depends on your plan, so it's best to confirm details with our team before you start.
Is there a free trial or demo available?
We offer a guided walkthrough so you can see how Jaxorix fits your workflow before committing. Reach out through our contact page and we'll arrange a time that works for you.
How is my data kept secure?
Data security is treated as a core part of the platform's design, including access controls and encrypted storage practices. For details relevant to your specific use case, please contact our team directly so we can address your requirements accurately.
Can multiple team members use the same account?
Yes, Jaxorix supports multi-user access so teams can collaborate within a shared workspace. Permission levels can be adjusted depending on each member's role and the sensitivity of the data they need to access.
What happens if I need to change my plan later?
Plans can be adjusted as your needs evolve. If your usage grows or changes, contact our team and we'll help you move to the option that fits your current requirements.
Do you offer support if something goes wrong?
Yes. Our team is available to help with setup questions, technical issues, and general guidance on getting the most out of Jaxorix. The contact page lists the best way to reach us.
Can I cancel at any time?
You can cancel your subscription whenever you choose. For specifics on notice periods, billing cycles, and what happens to your data afterwards, please refer to our Terms of Service or contact us directly.